Accelerate Adoption Across Microsoft 365, Dynamics 365 & Copilot
In-app guidance across the Microsoft applications your people work in, and expert-led enablement that makes Copilot a daily habit. Adoption happens in-the-flow of real work.
Trusted by Industry Leaders
Adoption Doesn’t Fail in Training. It Fails Inside the Apps.
People hit a wall in the middle of real work, and the training session that covered it is weeks behind them. The value of your Microsoft investment lives inside the apps, so guidance has to live there too.
VisualSP, a certified Microsoft ISV Partner, closes that gap with in-app answers and walkthroughs at the moment of need, plus expert enablement when your teams need a person. Work continues uninterrupted. Learn more about VisualSP.
Two Ways to Drive Adoption
Put guidance inside every app your teams use, or bring in experts to activate Copilot. Most organizations do both.
Software Platform
VisualSP Digital Adoption Platform
In-app guidance, walkthroughs, and communications overlaid directly on Microsoft 365, Dynamics 365, Power Platform, and every other web app your teams rely on.
Answers at the point of action mean fewer "how-do-I" tickets
Reinforce change without pulling people into training
End-user behavior analytics with Clarity Connect 365: see where users struggle, and prove ROI
Expert-led Services
Copilot Adoption Services
Hands-on activation that turns Microsoft Copilot from a purchased license into a working habit. VisualSP experts run the workshops, coach your teams, and equip internal champions. No software to deploy.
Copilot Activation Workshop: start using Copilot on day one
Copilot Catalyst: a flexible 30, 60, or 90-day adoption program
Software Platform
The VisualSP Digital Adoption Platform
Just-in-time learning® and contextual support, overlaid on the apps your teams already use.
Guided Walkthroughs
Create step-by-step interactive walkthroughs that guide users through each step of a complex process, inside the app where the work happens.
Context-Sensitive Support
Inline icons, links, buttons, and invisible launchers overlaid directly on top of your enterprise applications. The answer sits where the question happens.
AI Assistant
Real-time, contextual answers drawn from your own content and policies, delivered inside the workflow.
Usage & Friction Insights
Heatmaps, session recordings, and event data show exactly where users struggle. Included in the DAP, also available standalone. Learn more about Clarity Connect 365.
In-App Communication
Display alerts and must-see messages as pop-ups or banners inside your web applications, where users actually see them.
Analytics & ROI Reporting
Full usage reporting, including hours saved and your exact return on investment.
More Than 2 Million Users Worldwide
Customer reviews on G2, Capterra, and Software Advice average 4.9 stars or higher.
Expert-led Services
Copilot Is Deployed. Now Make It a Habit.
Copilot adoption is a behavior problem. VisualSP experts work hands-on with your teams until Copilot shows up in daily work.
Start here
Copilot Activation Workshop
A one- or two-day hands-on engagement where participants build real workflows in their own Microsoft 365 environment and leave using Copilot on day one. On-site preferred, remote supported.
Extend it
Copilot Catalyst
A flexible 30, 60, or 90-day program that turns Copilot licenses into daily usage through activation sessions, coaching, office hours, and champion enablement, scoped to your team. There is no software to deploy.
Successful Outcomes
Our Customers Report an ROI of 1,109%
Productivity gains and lower support overhead, documented in customer case studies.
“Support tickets for how-to’s were at an all-time high and that is where VisualSP came in. VisualSP has given my team their time back to prioritize other projects and strengthen our organization.”
Chris Reynolds
Head of System Development and Application, NHS UK
“Prior to using VisualSP, even though people knew the answers, we were still receiving the same questions all the time. We rarely get support questions anymore.”
Carissa Burlakos
CRM and Marketing Analytics Manager, VHB
“The value of having one product for use with multiple applications and that is fully customizable was a no-brainer for wanting to make the switch [to VisualSP].”
Anissa Di Vincente
City of Culver City Webmaster
VisualSP Use Cases
No More User Confusion
VisualSP helps users find the answers they need, right when they need them, so they can work more independently and rely less on your support team.
Fewer Support Tickets
Faster User Onboarding
Increased Digital Adoption
Higher Compliance Awareness
Faster Time-to-Competence on Tasks
Overall Increase in User Productivity
Better Communication of Initiatives
Increased Employee Retention
Frequently Asked Questions
What does VisualSP do?
VisualSP helps organizations turn their Microsoft investment into daily usage in two ways: the VisualSP Digital Adoption Platform delivers in-app guidance, walkthroughs, and communications inside Microsoft 365, Dynamics 365, Power Platform, and other web apps, and VisualSP experts deliver hands-on Copilot adoption services.
Do the Copilot adoption services require installing software?
No. The Copilot Activation Workshop and Copilot Catalyst are services engagements delivered by VisualSP experts. There is no software to deploy and no tracking added to your environment.
Which applications does the Digital Adoption Platform support?
Microsoft 365, Dynamics 365, Power Platform, SharePoint, and Teams, plus any other web application your teams use in the browser. One platform covers all of them.
What is Clarity Connect 365?
End-user behavior analytics: heatmaps, session recordings, and event data with privacy controls, so you can see where users struggle and prove impact. It is included in the Digital Adoption Platform and also available standalone. Learn more.
How do we get started?
For the digital adoption platform, get a demo or start a free trial from the product page. For Copilot adoption, the one- or two-day Activation Workshop is the fastest starting point. Talk to an expert to scope either one.
Increase User Adoption. Decrease Support Costs.
See the platform in action, or talk to us about activating Copilot with your teams.
