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What is a Digital Adoption Platform (The Ultimate Guide) 

By The VisualSP Team
Updated April 9, 2024
Digital Adoption Platform

In a perfect world, introducing new software to teams would be seamless. But digital adoption can be tricky. That's where a Digital Adoption Platform (DAP) steps in as a valuable resource. In this guide, we'll cover all you need to know about DAPs, including their purpose, common features, popular platforms, and more.

What is a Digital Adoption Platform (DAP)?

A DAP assists employees in using digital tools by providing support within applications themselves. These platforms aid businesses in developing and deploying new applications faster and more effectively.

Why are Digital Adoption Platforms important?

DAPs help organizations enhance product adoption and user engagement. This is vital for improving user experience, reducing training costs, and realizing software benefits sooner.

Additionally, they contribute to digital transformation initiatives by offering insights on user adoption and engagement.

DAPs also play a role in reducing support tickets and improving user compliance.

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