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Top 5 Microsoft Dynamics 365 Training Resources

By The VisualSP Team
Updated April 17, 2024
Top 5 Microsoft Dynamics 365 Training Resources

Are you looking to master Microsoft Dynamics 365 or help your team master it? We've got you covered with a roundup of the best Microsoft Dynamics 365 training resources available. Whether you're a beginner or a seasoned pro, these resources will help you sharpen your skills and make the most out of Dynamics 365.

Pick #5: Microsoft Dynamics 365 YouTube Channel

The Microsoft Dynamics YouTube channel is packed with several Dynamics resources, including tutorials, webinars, case studies, and product demos. Whether you're an admin, developer, or user, there's something for everyone to learn and improve their skills.


  1. Comprehensive Content: The channel offers a wide range of resources, including tutorials, webinars, case studies, and product demos, catering to users with varying skill levels and roles.
  2. Visual Learning: Video format makes it easier to understand complex concepts and see Dynamics 365 features in action, enhancing the learning experience.
  3. Accessibility: As a freely available platform, anyone with internet access can benefit from the wealth of information provided on the channel.


  1. Limited Interactivity: Unlike live training sessions or interactive courses, YouTube videos offer limited opportunities for engagement and interaction with instructors or peers.
  2. Lack of Customization: Users may struggle to find content specifically tailored to their organization's unique requirements or industry-specific challenges.
  3. Difficulty in Navigation: With a vast library of videos, users may find it challenging to locate specific topics or resources without clear organization and search functionalities.

Pick #4: Dynamics Conferences

Dynamics conferences offer a rich learning environment with workshops, sessions, and networking opportunities. They provide direct access to industry experts and Microsoft insiders, offering insights into the latest updates and best practices. Here's a list of our favorite Dynamics conferences.


  1. Immersive Learning: Dive deep into Dynamics 365 with workshops and sessions tailored to various skill levels.
  2. Networking: Connect with experts and peers, fostering collaboration and knowledge sharing.
  3. Latest Insights: Gain firsthand knowledge of the newest updates and roadmap developments from Microsoft insiders.


  1. Cost: Attendance expenses, including registration, travel, and accommodation can add up.
  2. Time Intensive: Conferences often span multiple days, requiring time away from regular work duties.
  3. Limited Interaction: While informative, conferences may lack the hands-on interactivity of other training formats.

Pick #3: Dynamics Community Forums

Engage with the Dynamics community forums to connect with other users, share insights, and find solutions to your Dynamics 365 challenges. Here's a look at the pros and cons of leveraging these forums for your training needs:


  1. User Discussions: Participate in discussions with fellow users to exchange ideas, troubleshoot issues, and learn from real-world scenarios shared by others.
  2. Expert Advice: Benefit from the knowledge and experience of seasoned Dynamics professionals and MVPs who frequent the forums. Receive personalized guidance and advice to overcome obstacles in your Dynamics 365 journey.
  3. Resource Sharing: Gain access to a wealth of resources shared by community members, including templates, scripts, and best practice guides. Use these resources to enhance your learning and improve your Dynamics 365 implementation.


  1. Information Overload: With the abundance of discussions and resources available, it can be overwhelming to navigate and filter through the vast amount of information to find what is relevant to your needs.
  2. Lack of Accountability: While community forums offer valuable insights and advice, the information shared may not always be verified or endorsed by official sources, leading to potential inaccuracies or conflicting recommendations.
  3. Limited Interactivity: Forums may lack the interactivity and engagement found in live training sessions or personalized coaching, resulting in less dynamic learning experiences for some users.

Pick #2: Instructor-Led Microsoft Dynamics 365 Training

Instructor-led training offers a personalized approach to learning Dynamics 365. It's led by certified instructors from Microsoft Partners or other training providers, available either in-person or online. These sessions let participants interact directly with instructors, customize the content, and collaborate with peers. They can cover Dynamics 365 CRM training, Business Central training, and more.


  1. Engagement: Participants engage in discussions, receive immediate feedback, and practice hands-on with guidance from experts.
  2. Customization: Training content can be tailored to focus on specific Dynamics 365 features or workflows relevant to your team.
  3. Hands-on Practice: Exercises and simulations allow participants to apply what they learn in real Dynamics 365 environments.


  1. Cost: Instructor-led training can be more expensive compared to self-paced online courses or resources.
  2. Time Commitment: Scheduled training sessions may require participants to set aside dedicated time, which can be challenging for busy teams.
  3. Dependence on Instructor: The quality of the training experience heavily relies on the expertise and effectiveness of the instructor.
  4. Limited Interaction: In larger classes, participants may have limited opportunities for one-on-one interaction or personalized attention.
  5. Scheduling Challenges: Coordinating training sessions for teams

Pick #1: VisualSP

VisualSP is a popular support platform that specializes in Dynamics 365 in-context training. It offers step-by-step interactive guided walkthroughs, video tutorials, written documentation, inline help, and more.

VisualSP comes with a library of pre-built Dynamics training materials, but if you're working with a team, you can add your own. This includes links to articles and videos on any site (so you can include materials from sites such as Microsoft Learn and the Dynamics YouTube channel).


In-Context Training: VisualSP delivers personalized training directly within Dynamics 365, offering contextual guidance without users needing to navigate away from the application. This seamless integration streamlines the learning process and enhances user productivity.

Integrate tightly with Dynamics 365

Role-Based Guidance: With VisualSP, users receive role-specific resources and tutorials tailored to their responsibilities within Dynamics 365. Whether users are sales reps, customer service agents, or system administrators, VisualSP provides targeted guidance to support their unique needs, fostering skill development and proficiency.

Context-sensitive Support

Extensive Library of Pre-Built Dynamics Content: VisualSP offers a comprehensive library of pre-built Dynamics 365 training materials. These provide in-app training on system navigation, feature tutorials, best practices, and more. Companies can allow employees to quickly access relevant content without the need to create materials from scratch.


Cost-Effective Solution: VisualSP offers a free version for individual users, making it accessible to small teams and organizations with limited budgets. However, for larger teams or enterprise-level deployments, there may be associated costs.

User Resistance: Some users may resist adopting VisualSP due to unfamiliarity with the platform or resistance to change, requiring additional efforts to promote adoption and ensure engagement.

Individuals looking to download VisualSP for free for their own training can do so here. Do set up VisualSP for your team, including writing your own help items, get started for free here.


Mastering Microsoft Dynamics 365 is crucial for maximizing productivity and efficiency in your organization. With many D365 training options like YouTube videos, classes, conferences, online forums, and VisualSP's training platform, there's something for everyone.

Whether you're a beginner or an experienced user, these resources offer valuable insights and hands-on learning opportunities. To get started with VisualSP and experience personalized training directly within Dynamics 365, sign up for free today.

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