Microsoft Dynamics 365 Business Central is a powerful ERP software & business solution that can help companies streamline their business processes and achieve their goals. However, to ensure a successful Business Central implementation, it is essential to have a solid plan in place.
In this article, we walk you through the most important points to consider when setting up Business Central to make sure that it's a smooth transition for your company.
Before starting the implementation, you need to establish clear objectives and goals. Identify what specific business processes you want to streamline and what outcomes you expect to achieve. Here are some sample objectives:
Involving all relevant stakeholders, from management to end-users, is crucial. Their input and buy-in are essential for a successful implementation. Regular communication and feedback loops are key. Here are some stakeholders to consider:
Business Central offers extensive customization options to tailor the system to your organization's unique needs. Work closely with your implementation partner to configure the software accordingly.
Proper training and user adoption are vital. Users must be comfortable with the system to maximize its benefits. This is where a digital adoption platform becomes crucial.
Since companies often customize Dynamics, this often makes built-in help resources irrelevant and delays Dynamics implementation.
The best strategy is to support users within the platform. This will help them find their way and get assistance when needed.
This is where using a Digital Adoption Platform is vital to implementing Dynamics 365 Business Central successfully.
A Digital Adoption Platform (DAP) works by integrating with existing enterprise applications to assist with digital transformation. Once integrated, DAPs can provide users with in-app guidance and contextual self-help resources.
Increase user adoption and engagement: DAPs make it easy for users to learn Business Central, even if they have no experience with the software. This can lead to more people using Business Central, as they are more likely to use software they are comfortable with.
Improve productivity and efficiency: DAPs can help users learn how to use Business Central more efficiently, which can lead to improved productivity and efficiency.
Reduce training costs: DAPs can help to reduce training costs by providing users with self-service training resources. This frees up training staff to focus on more complex training needs.
Decrease support tickets: With self-help resources and in-app guidance, DAPs empower Dynamics 365 users to resolve issues independently, without having to rely on IT support.
Improve user compliance: DAPs help ensure that Business Central users follow company rules and procedures by providing in-app guidance and training, and by encouraging users to follow established standards.
VisualSP is the best choice for Business Central implementation because it is the only Digital Adoption Platform created by Microsoft experts.
It includes several features that can help users to learn and adopt Business Central, including:
Accelerate Dynamics 365 Business Central onboarding with interactive walkthroughs that show users how to navigate the platform and complete important processes.
VisualSP provides out-of-the-box Dynamics 365 Business Central content to help you get started. This helps you save a significant amount of time creating materials. You can also create your own content to meet the specific needs of your users.
Learn exactly how your team is using Dynamics 365 Business Central with VisualSP’s Microsoft Clarity integration. Identify areas for improvement by looking at heatmaps, recorded sessions, and more.
VisualSP is the ONLY Digital Adoption Platform for Dynamics 365 Business Central that lets you target contextual help content based on the specific application, scope, and security role of the user.
VisualSP’s full usage reporting gives you a clear picture of the hours saved, increased productivity, and return on investment.
Communicate relevant information with your users easily and effectively with VisualSP’s in-app notifications, banners, and pop-up alerts.
While VisualSP is built from the ground up for Microsoft products, it can be used on any web enterprise application. This allows you to have one consistent support tool to use across multiple applications.
VisualSP is the best Digital Adoption Platform for Dynamics 365 Business Central because it is the only DAP designed by Microsoft experts specifically for Microsoft products.
It offers a wide range of features that can help businesses to successfully implement and use Dynamics 365 Business Central, including interactive walkthroughs, out-of-the-box & customizable training content, the ability to pinpoint support and compliance issues, control over who sees content and where, full usage reporting, and effective communication tools.
If you are serious about implementing Dynamics 365 Business Central successfully, then VisualSP is a must-have tool. Try it free today and see the difference it can make for your business.