Accelerate
Digital Adoption & User Training
Drive application adoption, speed up user onboarding, and reduce support burden, all within the user's flow of work.
Trusted by Industry Leaders
Empower Your Teams with Microsoft Expertise—Anywhere You Work
VisualSP is a certified Microsoft Independent Software Vendor (ISV) Partner. Our Digital Adoption Platform embeds just-in-time guidance across Microsoft 365, Copilot, Dynamics 365, Power Platform, SharePoint, Teams—and any other web application you rely on—to drive faster onboarding, digital transformation, higher adoption, and measurable ROI.
Beyond Microsoft:
Platform-Agnostic Expertise
While VisualSP is a certified Microsoft Partner—armed with deep M365, Copilot, Dynamics, Power Platform, SharePoint, and Teams know-how—our Digital Adoption Platform is built to support every web application in your ecosystem.
In short, VisualSP doesn’t just live in Microsoft apps—it lives in the browsers, portals, and SaaS solutions your people use every day. That means you get a consistent, enterprise-grade adoption experience everywhere your organization works.
Empowering More Than 2 Million Users Worldwide
VisualSP consistently receives 5-star reviews from customers across leading technology review sites and ranks as an industry leader on G2!
The Visual Support Platform
VisualSP is more than a DAP (Digital Adoption Platform)—it's a full-featured just in time learning® and contextual support platform built to help users be more productive, engaged and self-sufficient in your web apps.
Guided Walkthroughs
Create step-by-step interactive walkthroughs that guide users through each step of a complex process. Walkthroughs are customizable and easy to create. No developers required!
Context-Sensitive Support
In-context help is easy to find with visual cues like inline icons, links, buttons, and invisible launchers that are overlaid directly on top of your enterprise applications.
AI Assistant
The AI Assistant integrates seamlessly with your existing tools to deliver real-time, contextual support and provides employees with the guidance they need, exactly when they need it.
Support & Compliance Tracking
Learn exactly how your team is using your enterprise web applications with VisualSP's Microsoft Clarity integration. Identify areas for improvement by looking at heatmaps, recorded sessions, and more.
In-App Communication
Display important alerts and must-see messages as pop-ups or banners directly within your web applications so they never go unnoticed.
Analytics
Learn how VisualSP is helping users find the support they need. Full usage reporting, including tracking hours saved and your exact ROI.
VisualSP Customers Achieve an Amazing ROI of 1,109%
VisualSP customers report massive gains in productivity and digital transformation and reductions in support overhead.
“Support tickets for how-to's were at an all-time high and that is where VisualSP came in. VisualSP has given my team their time back to prioritize other projects and strengthen our organization."
Chris Reynolds
Head of System Development and Application, NHS UK
“Prior to using VisualSP, even though people knew the answers, we were still receiving the same questions all the time. We rarely get support questions anymore.”
Carissa Burlakos
CRM and Marketing Analytics Manager, VHB
“The value of having one product for use with multiple applications and that is fully customizable was a no-brainer for wanting to make the switch [to VisualSP].”
Anissa Di Vincente
City of Culver City Webmaster
No More User Confusion
VisualSP helps users find the answers they need, right when they need them—so they can work more independently and rely less on your support team.
Fewer Support Tickets
Faster User Onboarding
Increased Digital Adoption
Higher Compliance Awareness
Faster Time-to- Competence on Tasks
Overall Increase in User Productivity
Better Communication of Initiatives
Increased Employee Retention
Increase User Adoption. Decrease Support Costs.
